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Privacy Policy

We Respect Your Privacy

We have never shared nonpublic personal information except as required by law and we will continue to protect your privacy. 

Our Privacy Disclosure Policy

Categories of Information That We May Collect


We collect nonpublic personal information about you from the following sources:
  • Information we receive from you on applications or other forms, such as: your name, address, social security number, assets, and income.
  • Information about your transactions with us, our affiliates, or others, such as: your account balance, payment history, parties to transactions, and credit card usage.
  • Information we receive from a consumer reporting agency, such as: your creditworthiness and credit history.
Categories of Information That We Disclose

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as required by law.

Disclosure As Permitted By Law

We may disclose all of the information we collect, as described above to service providers and companies that perform marketing services on our behalf (for example - check printing companies).

Confidentiality And Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information. If you ever have questions or concerns about the integrity of your account information, please contact us.

How to File a Complaint

The Union State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Union State Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294

Telephone No: 877/276-5554
Fax No: 512/475-1313

E-mail: consumer.complaints@dob.texas.gov

Website: www.dob.texas.gov
 
 
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